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Customer Story

Sea Mountain Insurance uncovers and acts on client exposures before they become gaps

Every team member sees a client’s full risk profile in Applied Epic, so renewal and new business talks start informed.

Summary

Clearer visibility into each client’s evolving risk

As Sea Mountain Insurance expanded into new niches and served more complex commercial clients, the agency needed deeper visibility into how each client’s operations were changing. Without it, critical exposures could go unnoticed, putting clients and the agency at risk. 

Sea Mountain partnered with Applied on an Applied Book Builder pilot that brings data-driven risk insight into its Applied Epic workflows. Seasoned and newer team members alike can quickly understand a client’s full risk profile and spot coverage gaps without time-consuming research. 

The agency now approaches renewals, onboarding, and prospecting with more confidence, addresses exposures early, and holds more strategic conversations with clients.

Lynnwood, WA

Headquarters

7 Years

As an Applied Customer

Additional Info

Employees: 32
Offices: 1

“Book Builder found a big exposure that we didn’t even know the client was doing. It gave us the opportunity to have a really good conversation and make sure we were truly protecting the client.”

Maria Stevenson

General Manager, Sea Mountain Insurance

Additional Resources