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Applied Systems acquires Cytora to extend AI capabilities across the digital roundtrip of insurance. Read more

Customer success

Put all of Applied Epic to work in your agency

Applied specialists help you adopt the workflows your agency runs on. Keep building as your team changes and new functionality is released. 

 
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Start with what you need

  • Learn a workflow 

    Watch recorded workshops where Applied product specialists walk through Applied Epic workflows. 

    Learn More

  • Take a course 

    Work through self-paced courses in Applied University on your own schedule, before go-live and long after. 

    Go to Applied University

  • Get help now 

    When something isn’t working, Applied Support resolves the issue and helps you find the root cause in your workflow or setup. 

    Contact support

Talk to the Applied team

Your first year

In your first year on Applied Epic, a Hypercare Success Manager checks in regularly, gives you priority support, and reaches out when your usage or support activity shows something needs attention.

Office Hours

Drop in to a one-hour session and bring your questions about Applied Epic workflows to product specialists and trainers.  

Ask Customer Success

Email Customer Success with any question, and they’ll send it to the right team.  

Learn alongside other Applied Epic agencies

Applied Client Network (ACN) is the independent, member-run user community we work alongside. Members compare approaches in the Applied Epic forum, take peer-led training, and bring what they learn back into product conversations with us.

  Explore the user community

Keep your team learning on Applied Epic

Take self-paced courses in Applied University, or bring your workflow questions to Office Hours with Applied product specialists.

Visit Applied University  Talk to Customer Success