At Applied Systems®, we’re committed to delivering cloud-based insurtech solutions that tackle the most pressing challenges independent insurance agents face and provide meaningful value for their agencies. Our simple, practical innovations are designed for the way agents work, easy to use, and capable of evolving alongside an agency’s changing needs. We’re here to help agencies of all sizes and types grow and succeed in the new era of insurance. That’s why we’ve built an ecosystem of agency solutions that supports the entire policy lifecycle across personal lines, commercial lines and Benefits. All our software solutions are deeply integrated and infused with AI to create an intelligent, seamless experience across core agency functions and lines of business, so agents can operate smarter, faster, and more intuitively.
Check out our AI-powered products below that can enhance operational efficiency, increase insurer connectivity, boost employee productivity and satisfaction, provide a better customer experience, and drive business growth.
Insurance Agency Management Systems
The management system is the backbone of an insurance agency, making it essential to have a platform that can manage all stages of the customer journey and policy lifecycle. We have two browser-based agency management system (AMS) options that fit the bill. Both platforms are built on open, scalable architecture that supports the integration of Applied and third-party solutions.
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Applied Epic
Applied Epic® is the world’s most widely used agency management system. All roles, locations, and lines of business, including P&C and Benefits, can be managed in this one platform to give insurance agents a crystal-clear picture of their entire agency. Equipped with powerful tools, it supports policy management, market access and quoting, reporting, account and digital payments, pipeline management, marketing automation, and more. Workflow automation and AI capabilities, such as Email Summarization and AutoFill, make agents’ day-to-day operations easier.
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EZLynx
EZLynx Management System™ is the fastest-growing agency management system. This all-in-one agency solution comes complete with intuitive tools for managing policy administration, personal lines rating, commercial lines submissions, client communications, sales processes, retention, client self-service, and so much more. Built-in AI and automation eliminate repetitive work, so insurance agents can spend more time advising customers.
Benefits
Employee Benefits operations function very differently from P&C and, as such, require a system built to support its specific workflows. The Applied Epic Benefits experience is designed specifically for how Benefits teams work. Plan and account details are unified in a single area, so time isn’t wasted clicking through P&C screens. Benefits-specific fields and AI-powered plan capture help users work faster and more confidently. Integration with our Benefits plan modeling application allows for the creation of professional, agency-branded plan proposals in minutes.
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Applied Benefits Designer
Applied Benefits Designer™ is a plan design tool that lets Benefits brokers model and compare competitive healthcare plans in real time. Direct integration with the Applied Epic management system ensures critical plan and rate details are accurate on both platforms. Applied Benefits Designer and Applied Epic also integrate with Employee Navigator to fully digitize the quote-to-enrollment process.
Quoting and Submissions
Whether rating new or existing business, the workflows for gathering information from insureds and interacting with insurers to bind policies are riddled with inefficiencies that prevent agents from retaining and further growing their books of business. We’re here to make things easier with insurtech solutions that streamline the process from start to finish. Our personal and commercial comparative raters allow agents to receive quotes from the broadest product panel without leaving the management system. Agents can then use our application and submissions management platform to digitally submit to multiple insurers in the same connected workflow.
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Epic Quotes Personal Lines
Epic Quotes Personal Lines is the first-to-market, fully integrated quoting module that lets agents quote auto and home personal lines policies directly within the Applied Epic management system. It prefills existing client data from Applied Epic into the application, eliminating rekeying inefficiencies. Integration with EZLynx’s expanded insurer library means agents can receive instant rates for more than 525 insurers nationwide.
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Epic Quotes Commercial Lines
Epic Quotes Commercial Lines brings Tarmika's leading comparative rater capabilities into Applied Epic so agents can seamlessly remarket or quote new business without leaving their AMS. Agents only need to input customer and risk information once to view quotes across multiple insurers, drastically reducing the time-consuming, repetitive data entry that can eat up their day.
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Tarmika
Tarmika™ is the industry’s leading commercial lines quoting tool. It allows agents to collect data, find in-appetite markets and submit to markets all in one system, making the quoting process easy and efficient. Seamless integration with Applied Epic and EZLynx Management System prefills Tarmika with existing policy data, eliminating the need to rekey information when retrieving rates from new insurers.
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Indio
Indio® is the industry’s leading application and submission management platform that transforms the data capture and submission process into a modern, digital experience. It allows insureds to leave comments or questions within the application and eSign forms when ready. Intelligent activity tracking keeps agents informed of any changes clients make and all data syncs back to Applied Epic to ensure information is accurate and up to date.
Data Analytics
Now more than ever, insurance agents need actionable business insights at their fingertips to make more informed and profitable decisions. We offer powerful business intelligence solutions to help agents harness the power of data. These tools provide real-time data analysis on employee productivity, client relationships, market share and revenue, and insurer relationships, empowering agents to easily track and analyze valuable metrics that matter most to their business.
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Epic Dashboards
Epic Dashboards democratizes access to the mountain of data in Applied Epic, transforming it into meaningful visualizations tailored to help each person answer their most common business questions. It supports data exploration, drill-down and filtering, so agents no longer need to run multiple reports or continually change criteria to uncover issues or opportunities, saving time and reducing frustrations. Role-based dashboards deliver information and insights to the right people across the agency for accelerated decision-making.
Financial Management
When financial workflows are scattered across different systems and vendors, agencies waste precious time re-keying data, managing duplicate records, and reconciling discrepancies – all while exposing sensitive information to greater risk. We can help agencies bring payments and reconciliation into a single system, reducing complexity and accelerating accounting cycles. Our end-to-end payments solution gives policyholders a convenient, secure way to pay their premiums, while also helping agencies eliminate the overhead of manual payments and speed up cash flow. On top of that, we can take the stress out of reconciling transactions for agency finance teams with AI-powered accounting automation.
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Applied Pay
Applied Pay® is the insurance industry’s only AMS-native payments solution with direct integrations into Applied Epic, EZLynx Management System and Applied CSR24. Agency-branded checkout pages make it easy and safe for insureds to pay their premiums online via credit card, ACH, premium finance and other payment options. Agencies that still accept physical checks can use Integrated Lockbox to fully automate check processing, reducing manual errors and saving hours of administrative work each week.
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Applied Recon
Applied Recon™ is the industry’s only AI-powered reconciliation solution built directly into Applied Epic. It lets users upload direct or agency bill statements in any format, then leverages AI to automatically extract, match, and reconcile transactions in the AMS. What used to take 15+ hours weekly can now be done effortlessly, freeing agencies to focus on higher-value work.
Insurer Connectivity
Relying on manual processes and paper files when working with insurers and MGAs can really slow agents down. We’ve teamed up with Ivans to deliver connectivity technology that links every phase and stakeholder of the insurance lifecycle. These tools connect agents to the most insurers and markets for submissions, servicing, and policy intelligence from within the AMS, making day-to-day work easier for agents and easier for their insurers and clients to do business with them.
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Ask Kodiak
Ask Kodiak® is a search engine for commercial insurance products that enables agents to find the perfect market to fit their client’s specific risk in one place. Want to know what other team members in the agency are searching for? It can do that, too. Analytics track which lines of business and insurer colleagues are searching the most, offering more insight into the agency’s insurer relationships.
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Ivans Download
Ivans Download™ automates the exchange of claims and policy information between an agency and their insurer partners, so the latest details are instantly available. In addition to saving time and money by reducing the operational overhead of manual processes, download can help agents deliver a better customer experience through timely, effective service.
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Ivans Exchange
Ivans Exchange™ is a complimentary online tool for managing current and new download connections. Its user-friendly design allows agents to track total download usage, identify available opportunities to increase connectivity, and indicate to insurers their interest in new lines to download or quality issues – all from one central online location.
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Ivans eServicing
Ivans eServicing™ lets agents ping their insurer partners’ systems with a single click to get all the account status, billing, claims, policy, and loss run information they need. Even better, agents stay in their AMS the entire time, making them more efficient and their customers happier through faster service.
Customer Service
Customers expect instant access to information anytime, anywhere, and agency staff want to choose how and where they work. We can help insurance agencies provide the simple digital interactions that customers and staff expect. Our customer self-service software offers clients 24/7 access to their insurance information, and our agent mobile app gives staff the flexibility to work on the go.
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Applied Mobile
Applied Mobile® is a mobile application for insurance agents that provides on-the-go access to the Applied Epic management system via a smartphone or tablet. When agency staff have the freedom to do their jobs anytime, anywhere, employee satisfaction, client retention, and cost savings are all bolstered.
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Applied CSR24
Applied CSR24® is an agency-branded self-service customer portal and mobile app that provides policyholders with 24/7 access to insurance documents, online bill pay, and claims. By empowering customers to self-serve, simple service calls into the agency are reduced, freeing employees to focus more on revenue-generating activities.
Sales and Marketing
Independent agents are always looking for innovative ways to win new business and round out existing clients. Our integrated insurtech solutions automate sales and marketing so agents can easily and efficiently manage their sales pipeline and provide targeted information and advice to their customers.
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Applied Book Builder
Applied Book Builder™ is an AI-powered risk intelligence tool embedded in Applied Epic that transforms scattered business information into actionable opportunities for upsell, cross-sell, and new business. It analyzes thousands of public sources to enrich account records with verified risk attributes, flag policies nearing renewal, highlight coverage gaps that put clients at risk, and generate full business profile reports to give producers a head start on prospect research and data collection.
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Applied Marketing Automation
Applied Marketing Automation® is a natively integrated insurance marketing automation application that allows agents to build and track email marketing campaigns from Applied Epic. Agents can access the content library, filled with thousands of industry-specific, curated pieces, or use the generative AI content creation tool to create their own message that is sure to pique the recipient’s interest.
Insurance AI
An agent’s main goal is to be a trusted advisor to their customers. However, time-consuming administrative tasks can quickly divert their attention from this essential role. That’s where artificial intelligence (AI) comes in – to take over the busywork, not the role of an agent. We have already begun and will continue to explore ways to add insurance-specific AI capabilities to our product portfolio. The goal is to infuse AI across each stage of the Digital Roundtrip of Insurance to empower agencies to work smarter, accelerate productivity, and better serve their clients.
Learn More About Our AI Strategy
Ready to Learn More?
When you’re ready to learn more about leveraging advanced insurance software and solutions to build a better insurance business, we’re here to help.