Software as a Service (SaaS) applications go by many names including, browser-based software, on-demand software, or hosted software. But regardless of the name, SaaS is a type of software service delivery model that allows applications to be accessed via the internet instead of having to install and maintain software. Because you can access the software using an internet connection and a browser, you can free yourself from complex software and hardware management.

SaaS applications are completely maintained on the provider’s server, which means that you don’t have to lean on your in-house IT as much as before. The provider manages all aspects of the application including security, availability, and performance – which means big benefits for you!

Recognizing the benefits for our customers, we built a browser-native version of Applied Epic® to deliver a modern user experience, the best security, and quicker value realization with smaller, more frequent releases while minimizing technology overhead.

Continue reading to understand more about the technology behind Epic Browser® and how browser-based technology is transforming the insurance industry.

SaaS solutions give you the power to use them around the clock.

Systems using web browser applications allow you to access information about your customers and take necessary actions anytime, whether you need to initiate a new workflow or finish a prior one. Improved access to data from any networked device makes it easier to manage privileges, monitor data use, and ensure everyone can view the same information at the same time. All you need is an internet-connected device.

SaaS solutions are more secure than their on-premises, self-hosted counterparts and adhere to the latest security best practices.

Web-browser applications use cryptographic/ciphering technology. Cryptography encrypts the standard text into ciphertext by assigning it to different variables. It is one of the safest and more efficient ways to protect data from hackers. They also use Secure Socket Layer/Transport Layer Security (SSL/TLS) protocols for secure communication that ensure the communications between the web browser and SaaS servers cannot be broken into or unscrambled by hackers.

SaaS solutions allow you to customize your security features.

Web applications give you the flexibility to choose the security features that are the best fit for your business because they are adaptable. Authentication is a security process built into web browser applications that ensures the safety of data from unauthorized access. Multi-factor authentication (MFA) and single sign-on (SSO) are additional layers of security that prevent hackers from gaining access to your system. MFA is a login method where a system requires a user to present a combination of two or more credentials to verify a user’s identity, while SSO is a login method where users have one set of credentials to access multiple applications.

SaaS solutions are versatile and don’t require a specific location or device.

Web browser applications always use and store data safely in the cloud. Because of this, you don’t need to worry about your laptop or desktop getting stolen or damaged. All you need to access your SaaS solution is an internet-connected device and your login information.

SaaS solutions can be updated automatically and frequently to further protect your business from being hacked and to keep your software up to date.

Updates occur to fix bugs and malware, protect against cybercrime, and decrease downtime. Providers of SaaS solutions control updates and deployments, allowing for smaller, more consumable updates that require less development time. This means you will have less downtime, which results in less loss of productivity and profitability.

SaaS solutions allow for automatic and frequent updates that make sure you are getting the latest and greatest version of your software.

Because SaaS solution updates can happen more frequently, there is no wait for extended periods of time for new and improved features. The frequency also allows for more timely user feedback which allows providers’ development teams to make faster improvements and fix any bugs. When customers get new functionality, inevitably there are always things that could be added or changed, to make the functionality more effective or productive. These improvements can now be done within weeks, versus many months. Additionally, the bug fixes and corrections, get immediate attention and focus in a much controllable manner, because the solution providers don't have to deal with an unmanageable number of fixes.

SaaS applications provide a secure, innovative way for businesses to work. They make accomplishing everyday tasks easier and more convenient, provide the highest levels of security and give users the ability to use the latest versions of the software with less downtime.

Epic Browser makes using the agency management system you rely on even better. To learn more about the many benefits of moving to the browser and how to get started with Epic Browser, explore our Browser Resource Hub.