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Applied Relay

Ireland’s trusted broker management system - connecting you to the widest range of personal lines insurers

For over 40 years, Applied Systems has supported Ireland’s insurance industry with trusted technology. 

Applied Relay is a broker management system that acts as an extension of your team, streamlining policy and servicing workflows, enabling eTrading across all personal lines, and simplifying commercial lines administration in one connected system. Built-in integrations and customer self-service tools help your brokerage work smarter, reduce costs, and deliver the best coverage and differentiated service to your customers. 

What Applied Relay does for your business

Use one system for all your business needs

Measuring opportunity, productivity and success requires a single view of the business. You can manage the entire customer lifecycle management across all lines of business to maintain a single view of the customer, make sure productivity remains high and provide the highest level of service while supporting cross-sell/upsell growth.

Keep your customers protected

Your customers deserve the best coverage. Access the widest market access to personal and commercial lines products to make sure your customers get the right product at the right price.

Rely on 24/7 access

Your customers rely on you when they need it most – so you can’t risk your business being “down.” We keep you protected by keeping your software in the industry's largest purpose-built cloud on the globe, which provides you the highest performance, data security and support than any other provider.

Key features at a glance

  • Manage All Lines of Business

    Managing all lines of business in a single application reducing the time and cost spent managing and training staff across multiple disparate systems while maintaining a single view of your business..

  • Process Management and Automation

    Automated workflows to provide a consistent user journey, increasing automation and reducing administration time whilst also providing support for new starters..

  • Document Management

    You can create, manage, and organise secure documents according to your business process guidelines. Market access and insurer connectivity: Comprehensive real time access to all personal lines products with additional pricing tools also being available for further broker pricing manipulation..

  • Insurer Connectivity

    Drive better connectivity with Insurer Partners with Applied eDocs providing automated policy document exchange for all lines of business, eliminating manual processes, paper and postage costs.

  • Reporting and Data Analytics

    Obtain powerful real-time data to provide clearer insight to support strategic business decisions, improve productivity and drive profitability.

  • Insurance-Built Cloud

    Delivers security, stability and scalability to support your business - allowing you to trade without disruption no matter when and no matter where. With the highest level data encryption security, you can rest easy knowing your business is protected..

Automate account reconciliations with a single click

Gain full transparency of broker accounts to accurately project and improve cash flow. Automate insurer statement reconciliation to eliminate time spent manually processing paperwork or rekeying data. Applied Automatic Account Reconciliation™ provides a single point of entry for client, sub agent and company transactions to automate end-to-end process, making the reconciliation task faster, more reliable and more accurate.

Additional Capabilities

  • The insurer produces statements and makes them available in the agreed file format

  • Statement files are uploaded to Applied Relay® and the Auto Rec process initiates

  • The utility provides the facilities to post comments on any transactions not agreed for payment

  • The remittance is prepared with all payments and comments in the agreed return format

Applied eDocX

Automate document exchange directly to your brokers to ensure all stakeholders have access to the latest policy-related information. Applied eDocX™ provides a secure two-way electronic document exchange for both insurers and brokers, along with accurate and assured delivery of files. Applied eDocX offers reliable, efficient and authenticated delivery of documentation and supports the distribution of client documentation for all lines of business, therefore eliminating the need for paper.

 

Hear What Our Customers Say

Dolmen Insurance, an Applied customer for 19 years, moved Applied Relay to Applied Cloud in 2019. When remote working arrived in 2020, production was virtually unaffected, while Applied-managed security and out-of-hours updates cut downtime and freed their small IT team.

Watch Customer Story

Related Resources

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Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.