Customer Experience
Compare HGV Insurance
Empowering Brokers and Clients with Versatile Technology
Headquarters
Building our business with Applied
Additional Info
Employees: 20
Offices: 1
As a broker specialising in HGV, truck, and lorry insurance, Compare HGV Insurance sought a modern management system that streamlined workflows and reduced administration, allowing staff more time to pursue new business and cross-sell opportunities.
By implementing Applied Epic® as their broker management system and Applied CSR24® to offer customers self-service options for accessing their policy information online or on mobile devices, they can now give customers the freedom to utilise integrated capabilities for a seamless user experience. This also allows them to align their tech stack to meet the growing demands of their staff, customers, and insurers.
Many of Applied's customer success team members come from within the industry and understand the challenges of implementing insurance technology for a specialised market. General manager of Compare HGV Insurance, Ian Pitt, said, "Applied is all about the people, the ease of developing our bespoke needs.” He added, “There are a lot of off-the-shelf products and solutions that we had to force our business down the channel to match, whereas Applied did the opposite to meet our business requirements."
Applied is ready to provide your business with the advanced insurance software and solutions you need to become a digital broker.