Maher & Richardson Ltd Selects Applied to Enable Digital Transformation

08 May 2018

Insurance broker implements digital broker software to connect employees, insurers and customers

Dublin, Ireland – 8 May 2018 – Applied Systems today announced that Maher & Richardson Ltd has selected Applied software to enable a connected insurance experience between all stakeholders, including the broker, their customers and insurers. As part of Maher & Richardson Ltd’s digital transformation, the broker will utilise online and mobile customer service applications to provide its employees and customers 24/7 access to critical insurance information.

“With the rapid pace of the changing marketplace, digital transformation is absolutely vital to the growth of our business,” said Barry Maher, managing director, Maher & Richardson Ltd. “The implementation of Applied software enables us to provide the security, flexibility and service that our customers are demanding.”

As part of Maher & Richardson Ltd’s digital strategy, the broker selected Applied Cloud™, Applied CSR24®, Applied Mobile® and Applied eQuote™.

• Applied Cloud is the leading purpose-built cloud platform and services designed for the insurance industry, providing reliable and secure delivery of software applications and anytime, anywhere access to business information. Today, more than 87,000 users across four countries rely on Applied Cloud to improve business performance, increase data security and deliver cost savings.
• Applied CSR24 enables brokers to meet today’s insurance consumer demand for anytime, anywhere access to information by providing 24/7 access to insurance policy information, renewals management, premium payments, and insurance documents through an online broker-branded client portal or mobile application. The online portal and app seamlessly integrate with the broker management system, reducing manual administrative tasks and allowing brokers to devote more time to serving customers and securing new business.
• Applied Mobile is a purpose-built app that allows broker staff to access and manage client, prospect and insurance information from their management system anytime, anywhere via a mobile smartphone or tablet device. The native mobile app allows users to stay connected on the go with a direct link to information in their broker management system, providing access to view accounts, contact details and insurance policy information; add prospects; create and manage activities; and automate sales operations.
• Applied eQuote is an eCommerce solution for Motor, Home and Commercial Vehicle, seamlessly integrated into Applied Relay. Applied eQuote enables brokers to create an online presence to trade products and allow customers to look after themselves – at any time of the day or any day of the year. Applied eQuote is fully managed and supported by Applied and can be deployed quickly within a broker’s existing website.

“The insurance industry is experiencing immense change driven by demand to better serve customers and manage operations more efficiently, prompting brokers to explore digital technology,” said David McKnight, business development director, Applied Systems Ireland. “In partnering with Applied, Maher & Richardson Ltd will transform into a digital broker and be able to focus on driving profitable business.”

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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognised as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.