Applied Systems Launches Digital Broker Solution for Irish Insurance Brokers

02 November 2017

Single solution to introduce industry-first mobile capabilities and advance digital transformation in the industry

Dublin, Ireland – 2 November 2017 – Applied Systems today announced the launch of the Digital Broker solution for the Irish insurance market. Building on the success of this year’s launch of the Applied Cloud, this latest advancement will bring industry-first mobile capabilities to Irish brokers and their customers to deliver a more connected experience between key stakeholders in the insurance lifecycle.

The Digital Broker provides brokers a single solution to digitally transform their entire business by leveraging the cloud and extending 24/7 access to information for broker staff and insureds. Key capabilities of the Digital Broker include:

• Online customer self-service: Enables brokers to meet today’s insurance consumer demand for anytime, anywhere access to information by providing 24/7 access to insurance policy information, renewals management, premium payments, and insurance documents through an online broker-branded client portal or mobile application. The online portal and app seamlessly integrates with the broker management system, reducing manual administrative tasks and allowing brokers to devote more time to serving customers and securing new business.
• Broker mobile app: Allows broker staff to access and manage client, prospect and insurance information from their management system anytime, anywhere via a mobile smartphone or tablet device. The native mobile app allows users to stay connected on the go with a direct link to information in their broker management system, providing access to view accounts, contact details and insurance policy information; add prospects; create and manage activities; and automate sales operations.
• Cloud: Provides reliable and secure delivery of software applications and anytime, anywhere access to business information through the leading, purpose-built cloud platform designed for the insurance industry. The cloud provides a flexible operating environment with scalability for business growth, stronger business continuity protection and increased mobile access to business information. Applied manages and maintains all hardware upgrades, Applied software updates and system testing processes, increasing brokerage investment value by reducing time and expenses spent managing these processes and ensuring availability of the latest software capabilities. The cloud provides access to operations recovery, backup encryption, redundancy technology and active failover datacentres while maintaining 99.95 percent uptime.

“Pace of business and changing customer demands is requiring brokers to evaluate opportunities to further embed technology into daily operations and customer service strategies,” said Alastair Bell, managing director, Applied Systems Ireland. “The Digital Broker is the only solution in the industry that combines all the capabilities needed for brokers to digitally transform their business to create a connected experience across the insurance lifecycle – from insurers, to brokers, and to the insured – for greater business success.”

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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognised as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of broker management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.